- 083 640 2224
- 083 468 2225
- info@bigtreeprop.com
- Ballito, KwaZulu Natal, South Africa
SERVICES
OUR OFFERING
Our Dedicated Management Team
Every estate or scheme is supported by a specialised team including:
- Property Manager
- Administrator
- Finance Support Team
Our managers are extensively trained in:
- Companies Act (NPCs)
- Income Tax Act for HOAs & Clubs
- Sectional Titles Schemes Management Act (STSMA)
This team structure ensures the right expertise is applied to every facet of your scheme’s management.
Financial Management
- Collection of levies and contributions
- Full accounting records and monthly reports
- Budget planning and financial oversight
- Handling of all scheme transactions
- Co-ordination of annual audits, tax submissions and other regulatory requirements
Maintenance Management
- Tailored maintenance plans and inspections
- Oversight of repair work and upgrades
- Evaluation of contractor quotations and appointments
- Supervision of work and regular property reporting
- Transparent communication on all maintenance activities
Security Oversight
- Design and implementation of security strategies
- Tender process and vendor evaluation
- Supervision of security contractors and operations
Legal & Regulatory Compliance
- Guidance on Company and Sectional Title legislation
- Updates on regulatory changes
- Enforcement support of scheme rules
Safety, Insurance & Upgrades
- Risk analysis and insurance coordination
- Claims management for fire, liability and other risks
- Upgrade recommendations and project execution
- Refurbishment works with minimal disruption
Upgrading and Refurbishment
Recommendation for improvement of the property. Advice on, and organising of upgrading/refurbishment works at minimal inconvenience to occupiers and minimal damage to the property. Invite, evaluate and advise on quotations, tenders, and appointment of consultants, contractors and tradesmen. Supervision of contractors and tradesmen to ensure that work is executed according to requirements. Reserve levy planning.
Communication is Key
Strong communication drives trust, transparency, and service excellence. We prioritise:
- Regular trustee updates
- Responsive feedback and queries
- Clear, consistent communication with all stakeholders